1. Who do I contact for general inquiries?
Please email customer_service@beauteque.com if you have any questions about your beauteque.com order, shipping info, etc.
Please email subscriptionshelp@beauteque.com if you have any questions about your Beauty Box or Mask Maven subscription order.
2. How soon can you answer my email?
Our business hours are Monday to Friday 10AM – 6PM EST. We are normally able to reply within 48 hours, but holidays and other circumstances may cause a delay. Emails sent outside business hours will be accommodated in the order in which they were received.
FAQs 